GP Referrals

In some instances your GP may refer you for a specialist opinion via the Referral Support Service.

What happens now?

Potential steps may include:

  • Your GP may have a conversation, either in person or electronically, with a Specialist. In some cases the Specialist can provide your GP with advice on treatment options or tests, and in other cases an appointment would be more suitable for you.
  • If you need an appointment the hospital will write to you.

Not all request for Specialist opinion require you to visit hospital. The local NHS is committed to enabling easy communication between GPs and Specialists to ensure your care is provided closest to your home whenever possible.

For more information about referrals:

If you have a query about your referral, please call:

01293 300270 every Monday to Friday between 9am and 4pm.

Social Prescribers

Social prescribing aims to address the wider determinants of health by supporting patients to access community groups and voluntary organisations running a wide range of activities from benefits advice and housing help to bereavement support, singing and cooking classes and sports clubs.

What does your link worker do?

Social prescribing supports people who lack the confidence, knowledge or motivation to approach other agencies or get involved in community groups on their own. Link workers build relationships with the providers of voluntary, local and community services and maintain their knowledge of the various programmes offered by these organisations in their local area. This helps them co-produce a support plan with patients tailored to the individual’s needs and goals and in line with services and programmes available locally. The link worker will then help the patient to access the agreed support.

Which patients might benefit from social prescribing?

Examples of issues for which your link worker can provide support include:



Emotional Wellbeing


Health Conditions

Family / Friends


Caring responsibilities



NHS e-Referral Tracking

If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system.

You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.

To track your e-Referral you will need the following details to log into the e-Referral website:

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

To track an e-Referral, click here.

Self-referral For Local Services

Patients are able to self-refer for certain services:


You can now refer yourself to physiotherapy without seeing the GP. Physiotherapists treat a wide range of musculoskeletal conditions such as joint pains, spinal pain, arthritis management, rehab following surgery, and sports injuries. Following a thorough assessment and discussion with yourself, the physiotherapy team use a combination of approaches such as advice and education, exercise, and manual therapy. Please note you have to be over seventeen to use the physiotherapy self-referral service.

You may be offered the most appropriate appointment for your condition and circumstances which may be a one-to-one appointment, a class or group, or you may be assessed and managed over the telephone. To refer yourself via the website please click on the following link:

You will need your NHS number to complete the forms below. Please ask at reception for your NHS number.

MSK Self- referral form

MSK Self-referral form - Large print

Time To Talk

Time to talk are friendly, approachable services offering talking therapies to people who are struggling with stress, worry and anxiety, depression, panic attacks and agoraphobia, phobias, social anxiety, obsessive compulsive disorder, post traumatic stress disorder, health anxiety, post natal depression, low esteem or self confidence, relationship difficulties and bereavement or reaction to loss. The online self-referral form for Time to Talk can be found here.

For those over eighteen suffering with COPD, diabetes or cardiac condition, Time To Talk is a self-referral service for patients who need support coming to terms with their condition and/or managing their illness. Please phone the helpline on 01273 666480, or go to the website and click on the red 'click here to self-refer' button.